Mediation
Mediation is the processing step that collects raw usage data from technical sources and converts it into clean, standardized records that can be rated and billed.
Billing
Explanation
A mediation layer typically:
• collects usage data from devices, networks, platforms, or partner systems,
• validates and filters records,
• removes duplicates and handles late or incorrect data,
• normalizes formats and units,
• aggregates records where appropriate,
• enriches records with customer, contract, or product information.
The output is passed to a rating engine. In SAP BRIM landscapes, this role is often performed by SAP Convergent Mediation by DigitalRoute.
Why It Matters
Usage data is only as reliable as its processing. Without mediation, errors in raw data flow directly into charges, invoices, and revenue. Mediation also creates the audit trail needed to trace an invoiced amount back to the original usage event.
Related Terms
SAP Convergent Mediation · Rating · Usage-Based Billing · SAP BRIM
Related Solution:
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